Terms of Business

1. Services Provided
Elevate The Brand offers a range of marketing services, including but not limited to:

• Social Media Strategy & Management
• Brand Positioning & Rebranding
• Marketing Strategy & Planning
• Digital Marketing
• Full Marketing Support

All services will be agreed upon in writing prior to commencement, with clear deliverables and timelines.

2. Payment Terms

• Upfront Payment: A 50% deposit is required before the start of any project or service. This secures the project booking.
• Final Payment: The remaining 50% is due upon completion of the project or delivery of the final work, unless otherwise agreed.
• Ongoing Services: For ongoing services (e.g., monthly retainers), payment is due on the first day of each month.
• Payment Terms: Payment is due within 30 days of invoice date (Net 30). Late payments may incur a late fee of 5% after the due date.

3. Project Timelines

• Agreed timelines will be outlined in the project proposal or service agreement. Timelines are dependent on prompt client feedback and approval during the project.
• Delays due to lack of feedback or changes to the scope of the project may result in adjusted deadlines.

4. Revisions & Amendments

• Projects include two rounds of revisions unless specified otherwise. Additional revisions may be charged at an hourly rate, which will be outlined in advance.
• Any major changes to the original brief after work has commenced may result in additional charges and adjusted delivery times.

5. Cancellation Policy

• If a project is cancelled by the client after the deposit has been paid but before work has commenced, the deposit is non-refundable.
• If a project is cancelled after work has started, payment is required for any completed work up to the point of cancellation.
• Elevate The Brand reserves the right to cancel a project in cases where payment is overdue, or the client fails to provide necessary materials or feedback.

6. Client Responsibilities

• The client agrees to provide all necessary content, feedback, and approvals in a timely manner to avoid project delays.
• The client is responsible for ensuring that all materials provided (images, content, etc.) do not infringe on third-party rights.

7. Intellectual Property

• All final deliverables become the property of the client upon full payment.
• Elevate The Brand retains the right to showcase completed work in portfolios and promotional materials unless otherwise agreed upon.

8. Confidentiality

• Both parties agree to maintain the confidentiality of any sensitive business information shared during the course of the project.
• Elevate The Brand will not disclose or use any client information for purposes outside the scope of the agreed-upon services without prior written consent.

9. Liability

• Elevate The Brand is not liable for any indirect or consequential damages, including loss of business, revenue, or profits, resulting from the use of services.
• The client agrees to indemnify Elevate The Brand against any claims or legal actions resulting from the use of third-party materials provided by the client.

10. Dispute Resolution

• Any disputes arising from these terms shall be resolved amicably through mediation. If a resolution cannot be reached, the matter will be settled in the relevant courts.

11. Governing Law

• These terms are governed by and interpreted in accordance with the laws of the United Kingdom, and both parties agree to submit to the exclusive jurisdiction of its courts.